Private Policy

We understand the value of your privacy and strive to protect it. We only collect and use your Personal Information for legitimate purposes regarding conducting our business and improving customer services.

We understand the value of your privacy and strive to protect it. We only collect and use your Personal Information for legitimate purposes regarding conducting our business and improving customer services. Being consider as professional race directors, we are glad to show you our privacy policy as below.

1. Purpose of using Personal Information and Restriction of Personal Information Collection

We will collect your Personal Information only if you voluntarily submit your information to us, We may collect the following "Personal Information" from you: your name, email address, residential address, telephone number, purchase history, and social media account information including Facebook if you use your Facebook account to sign up for your account. Personal Information can be used for:

  • Record your history activities on your account.
  • Manage your account more effectively
  • Identify customers for security
  • Create files regarding customer requests
  • Improve customer services and obtain effective promotion.

When logging into Vietrace365 with a social network account such as Google, Facebook, Vietrace365 will ask the user to grant access to information such as full name, email, personal avatar and user's identity on each social network. . This information will be stored for user authentication. Vietrace365 will not share this information with any third parties.

2. Restriction of Personal Information

We only use Personal Information in which you voluntarily submit such information to us and allowed us to use, public, or store it. We commit to not use your Personal Information with other purposes which are not mentioned in this policy.

In case you want to delete your personal information from VietRace365's system:
- You can send a request to Facebook Page Vietrace365, provide user ID, email then we will assist you to delete all your account information.
- Or you can use the "Delete my account" feature in VietRace365 phone application by following the link: Personal page -> Settings -> Edit profile -> Delete my account

3.  Information Storage Time

Your Information will be protected and stored by Vietrace365 during our working time.

Means and tools for the customer to edit and correct their Personal Information

Customers are allowed to check, update, edit or delete their Personal Information under Website Administers' management. Customers can also send their complaints about their Personal Information Privacy to our Website Administers. We will clarify the issue and respond to the customers. If the case is true, we will take responsibility and solve it promptly.

4. Commit to the confidentiality of Personal Information.

If you voluntarily submit your information to Vietrace365, it proves that you agree with our privacy policy. We commit to protect your information under professional tools including HTTPS Secure Sockets Player (SSL) with encoding the information. Beside you should prevent disclosure of your password.

5. Customer Rights

  • Customers are allowed to access their Personal Information on the website to edit or correct in need.
  • Customers are always allowed to ask Vietrace365 to stop using their Personal Information for promotion.
  • Vietrace commits to secure your information according to the policy terms above. If you have any questions please contact us.

Contacting us

Address: 313 Nguyễn Thiện Thuật, Ward 1, District 3, Hồ Chí Minh City
Hotline: 0967711365
E-mail address:  vietrace365@gmail.com

6. Location Data

We collect and process location information when you register and use the service. We do not track your device location when you are not using VietRace365. But to provide VietRace365's core service, we need to track your device location when using VietRace365 with your permission. You can stop tracking your device at any time by setting it on your device.